Refund policy
Refund Policy
We strive to provide you with the freshest and most delightful cakes from our bakery. If you encounter any issues with your order, we're here to help.
Refund Window: You may request a refund within 24 hours of placing your order.
Contact Email for Refunds: Please contact us at pdprodani@gmail.com to initiate the refund process. Be sure to include your order details and the reason for your refund request.
Refund Process:
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Contact us at pdprodani@gmail.com within 24 hours of placing your order, specifying the reason for your refund request.
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We will review your request and may require additional information or photographs of the issue to assess eligibility.
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Upon approval, we will process your refund to the original payment method used for the order.
Cancellation: If you wish to cancel your order, please contact us as soon as possible. Cancellations requested within 24 hours of order placement are eligible for a full refund.
At Pro Dani Miami, customer satisfaction is our top priority, and we're committed to addressing any concerns promptly. Please don't hesitate to reach out to us with any questions or refund requests. Your enjoyment of our cakes is what matters most to us.